I got this email regarding tonight’s Bishop Allen show at the Independent:

from: “info@ticketweb.com”
to: [redacted]
date: Jul 31, 2007 5:49 PM
subject: Event Change
The tickets you purchased for Bishop Allen plus Minipop / Audio Out Send at Independent on 08/01/07 8:00 PM PDT are refundable due to a change in the Attractions

Confirmation #:
[redacted]

Unless you specifically elect to receive a refund in advance, your tickets will be honored.

The original attractions: Bishop Allen plus Page France / Audio Out Send

The attractions are changed as follows: Bishop Allen plus Minipop / Audio Out Send

To obtain a refund, you must:

1) Notify TicketWeb within 48 hours before the new event date, either by e-mail to info@ticketweb.com, or by telephone at 1-866-777-8932.
2) Mail your tickets to:

TicketWeb Refunds
P.O. Box 77250
San Francisco, CA 94107-0250

If you did not receive tickets via mail, you must send your sale confirmation number (listed above) to refunds@ticketweb.com.

Your tickets or confirmation number must be received at least 24 hours prior to the event in order for a refund to be issued.

Thank you for choosing TicketWeb.

How am I supposed to notify you 48 hours before the event date when you email me 26 hours, 11 minutes before it?

This entry was posted on Wednesday, August 1st, 2007 at 1:55 am Posted by adrian in SF bay area, live review. You can leave a response, or trackback from your own site.